Information

Advices for buying frozen pre-cooked products:

The pre-cooked frozen products must be handled and transported with all the rigor and care to avoid cold breaks. This may jeopardize the Food Quality and Safety.

Thus, we recommend the following purchase requirements

  • Buy frozen products only at the end of your shopping;
  • Do not buy products that have ice crystals, since it indicates signs of thawing, or products with opened or damaged packaging;
  • Head as soon as possible for the cashier to pay in order to place the products in your freezer and avoid the accentuated cold breaks;
  • Keep them the way indicated on the package;
  • In case of a claim, keep the packaging in order to provide traceability data;
  • In the preparation of the products, follow the instructions well-marked in the package.